Case Management and Support Coordination
Our Rehabilitation Counsellors deliver comprehensive case management and support coordination services designed to facilitate recovery, optimise function, and achieve sustainable outcomes following injury or illness.
We provide structured, evidence-based interventions that address the biopsychosocial factors influencing recovery and return to life or work.
Our practitioners coordinate multidisciplinary input, oversee treatment progress, and ensure timely, goal-directed rehabilitation pathways aligned with legislative, insurer, and medico-legal frameworks.
Through effective communication and collaboration with insurers, legal representatives, treating providers, and family supports, we ensure a cohesive and transparent approach to case management. Our focus is on enabling functional independence, maximising participation, and supporting cost-effective, outcome-driven rehabilitation.
Our services include:
- Comprehensive assessment and goal setting
- Coordination of treatment and rehabilitation services
- Liaison with insurers, legal and medical stakeholders
- Vocational and functional rehabilitation planning
- Progress reporting and outcome evaluation
Our approach combines clinical expertise with practical case oversight to support individuals and stakeholders in achieving measurable, evidence-based recovery outcomes.
Case Management and Support Coordination
Whether you need a new team of allied health and support professionals put together, or management of an existing team, our Masters degree trained Rehabilitation Counsellors are expert case managers and support coordinators. We regularly case manage teams including Psychologists, Physiotherapists, Occupational Therapists, Speech Pathologists, Registered Nurses and Personal Care Managers, from simple through to complex cases.